Host/Hostess

Huddle HouseFranklin, NC
Onsite

About The Position

The Host/Hostess is responsible for welcoming guests, managing seating, and ensuring a positive dining experience. This role involves direct guest interaction, maintaining the flow of the restaurant, and supporting the overall team.

Requirements

  • Verbal Communication
  • Customer Service
  • Resolving Conflict
  • Teamwork
  • Energy Level
  • Thoroughness
  • Professionalism
  • High school diploma

Nice To Haves

  • Prior restaurant or hotel experience preferred

Responsibilities

  • Welcome guests in a warm and friendly manner.
  • Ascertain guests' dining needs.
  • Seat guests and manage the seating chart.
  • Monitor restaurant activity to determine seating and dining flow.
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Perform opening and closing duties, as needed.
  • Assist with side work including cleaning, stocking, and folding silverware.
  • Help fellow team members and other departments wherever necessary to maintain positive working relationships.
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