Part Time Bistro Host/Hostess
About The Position
As a Host/Hostess at One Bistro, you’ll be the face of the guest experience and the first impression that sets the tone for an exceptional visit. Located inside the award-winning Four Points by Sheraton Hotel & Conference Center in Norwood, MA, One Bistro is known for delivering outstanding hospitality in a welcoming, fast-paced, and team-oriented environment. In this role, you’ll warmly greet guests, create memorable first impressions, manage seating arrangements, and help ensure smooth restaurant operations. You’ll engage with guests to understand their dining needs, coordinate table flow, and work closely with the restaurant team to provide attentive, seamless service. Beyond the host stand, you’ll assist with guest inquiries, reservations, opening and closing duties, and support daily operations through tasks such as stocking, organizing, and maintaining a clean, inviting atmosphere. This is an excellent opportunity for someone who enjoys connecting with people, thrives in a dynamic hospitality setting, and takes pride in creating exceptional guest experiences. If you have a positive attitude, strong communication skills, and a passion for hospitality, we’d love to have you join our team.
Requirements
- Previous experience in a customer-facing role within a fast-paced restaurant, hospitality, or food service environment required
- Must be comfortable using Open Table, Word and WordPress for updating specials
- Strong customer service and communication skills
- Attention to detail and a commitment to quality
- Ability to lift up to 20 pounds
- Comfortable standing and walking for extended periods
- Able to work with calm urgency in a fast‑paced environment
- Strong multitasking skills
- Team‑oriented mindset with the ability to collaborate effectively
- Works carefully and mindfully to prevent breakage and ensure a safe, organized workspace
Responsibilities
- Welcoming and seating guests- making sure to have polite conversation when seating
- Answer phones with proper greeting
- Taking and maintaining reservations and the guest information database on the Open Table reservation system
- Taking to go & room service orders
- Cleaning and maintaining all menus
- Updating specials on our website, typing and printing special sheets
- Be able to remain focused and on task during busy hours.
Benefits
- Marriott employee discounts at participating hotels with successful completion of ongoing training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
