Host/Hostess

Neighbors and Associates•Parsons, KS

48d•Onsite

About The Position

As a Host or Hostess at Ember & Oak, you will be responsible for serving as the first point of contact for our guests. The Host/Hostess plays an important role in creating a warm and welcoming atmosphere while helping ensure the restaurant operates efficiently. Ember & Oak is a new chef-driven restaurant and event space opening at Katy Golf Club in Parsons, Kansas in Fall of 2026. We are building something genuinely special for SE Kansas — a scratch kitchen rooted in local sourcing, real technique, and genuine hospitality in an upscale, casual setting. Our goal is to source as locally as possible — supporting the farms, ranches, and producers right here in SE Kansas. We intend to make as much as we can, using real traditional cooking methods and genuine technique. Every plate that leaves this kitchen is made with intention, every day. We seat 175 in a full-service dining room and event space, with a full bar program and year-round golf tournament and banquet catering. This is a real operation with real volume — and we're building a team that's serious about the craft.

Requirements

Previous restaurant, hospitality, host/hostess, or customer-service experience preferred.
Excellent verbal communication and interpersonal skills.
Friendly, welcoming, and professional demeanor.
Strong organizational skills and attention to detail.
Ability to remain calm and courteous during busy periods.
Ability to multitask and prioritize responsibilities.
Dependable, punctual, and able to work effectively as part of a team.
Ability to stand and walk for extended periods.
Must be willing to work evenings, weekends, and holidays as scheduled.
The ideal candidate is organized, dependable, and capable of interacting with people.
As the first and last point of contact for many guests, the Host/Hostess should take pride in providing a warm, professional, and memorable experience at Embar & Oak.
Candidates who are 21 years or older are permitted to mix, pour, dispense, and serve any alcoholic beverage.
Individuals who are 18 years or older may only serve alcoholic beverages.
Candidates aged younger than 18 years of age may not handle any alcoholic beverage in any compacity including but not limited to mixing, pouring, dispensing, and/or serving and are also subject to Child Labor Provisions of the Fair Labor Standards Act (FLSA) for employment opportunities.

Responsibilities

Warmly greet guests as they arrive and provide a welcoming first impression.
Manage the seating of guests in an organized and efficient manner.
Maintain accurate knowledge of table availability and restaurant capacity.
Maintain and manage the guest wait list during busy periods.
Provide accurate estimated wait times and communicate changes to guests.
Escort guests to their tables and provide menus or other materials as appropriate.
Communicate effectively with servers, management, kitchen staff, and other team members regarding seating and guest needs.
Answer incoming telephone calls professionally and assist guests with questions or direct calls appropriately.
Assist with reservations and special seating requests, as applicable.
Monitor the dining room and help maintain a clean, organized, and inviting entrance and guest area.
Assist servers and other staff with guest needs when appropriate.
Address guest questions or concerns professionally and involve management when necessary.
Maintain a professional appearance and positive attitude at all times.
Follow all restaurant safety, sanitation, and service policies.
Provide service for all to go orders.
Other duties as assigned.