Host/Hostess

Makeready LLC•Savannah, GA
•Onsite

About The Position

The Alida hotel, a 173-room establishment, aims to blend modern life with timeless Southern charm on Savannah's revitalized riverfront. The hotel seeks a warm, organized, quick-thinking, and positive individual for a Host/Hostess role. This person should be adept at handling unexpected situations, making guests feel welcome, and going the extra mile to ensure a positive experience. The Host/Hostess will manage reservations, seat guests, answer inquiries, and communicate effectively with front-of-house staff and leadership to ensure an exceptional dining experience.

Requirements

  • Prior experience in a restaurant highly preferred
  • Approachable and personable personality
  • Ability to be patient with guests' requests
  • Thursday through Sunday availability is a must

Responsibilities

  • Welcome guests in a warm and friendly manner always adhering to service standards
  • Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests’ and restaurants’ needs to maximize service flow
  • Use and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Perform opening and closing duties, as needed
  • Maintain a neat, organized and crisp environment
  • Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant

Benefits

  • Accommodating PTO/PTO exchange
  • Medical/dental/vision benefits
  • Pet insurance
  • Company-matched dependent care & 401k
  • Student loan repayment program
  • Wide range of additional ancillary benefits
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