Host/Hostess - Binions

Caesars Entertainment•Shelbyville, TN

4h•Onsite

About The Position

The Host/Hostess position will support the F&B Supervisors/ Manager in the service of guests in a restaurant environment by greeting and seating guests as they enter the restaurant. This position will not involve any function involving casino gambling by patrons.

Requirements

High School Diploma or GED required.
Ability to read, write, speak and understand English, distinguish letters, numbers, and symbols.
Ability to engage in daily professional communication with co-workers and guests.
Math skills.
Ability to multi-task.
Basic food, beverage knowledge, such as (fluid measurements, size, shape, color, glassware, and garnish, flavor, price, portion size, preparation timing etc.) as defined by hiring management.
Familiarity with seating charts, dining room seating plans.
Demonstrate and ensure that daily work performed is conducted within HACCP guidelines.
Comply with safe and hazard free work environment practices stipulated in Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, procedures and regulations.
Ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart.
Ability to enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance.
Handle heat from cooking appliances, glass/ware washing machines.
Normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols.
Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).
Work may entail trained chemical usage and constant contact with fellow employees and guests.
Work may be performed in small areas with a 3 ft. wide access.
Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting).
Employees will be required to navigate safely on potentially slippery floors.
Access to general gaming floor.

Nice To Haves

1 (one) year experience in the Food & Beverage Service Industry as a Restaurant Host/Hostess or similar position is preferred.
Knowledge or experience with digital seating systems is preferred.

Responsibilities

Practicing, supporting, and promoting Horseshoe Indianapolis Company-wide culture and demonstrating Excellent Service Standards at all times.
Greeting guests, seating guests, rotating guests through server stations, managing wait times, side work, etc.
Assisting with Table Reset as needed per specifications established by management.
Responsible, legal alcohol service, including checking Identification, correct orders per guest requests, refusing service of alcohol to intoxicated guests, notification of supervisor of potential issues, etc.
Following steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment.
Maintaining standards of sanitation and cleanliness of bar.
Ensuring that bar and equipment are in good working order and that the work area is clean and hazard-free.
Notifying supervisor immediately if bar and equipment are not in good, safe working order.
Fostering a fun environment.
Being gracious to all guests and co-workers.
Promoting a positive influence in the community and participating in company-sponsored events.
Enthusiastically supporting, actively promoting and demonstrating superior customer service in accordance with department and company standards and programs.
Ensuring that behavior and appearance are in compliance with established standards.
Maintaining a professional work environment with management and staff.