Part Time Shaughnessy's Host/Hostess

Crescent Careers • Syracuse, NY

4d • Onsite

About The Position

Marriott Syracuse Downtown seeks part-time Host/Hostess to greet and escort guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. We are looking for a Host/Hostess who possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. You have the ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. You will learn to remember, recite and promote the variety of menu items. You are able to move throughout a crowded room to seat guests. You are able to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

Requirements

• Self-starting personality with an even disposition.
• Ability to maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to "pitch-in" and help co-workers with their job duties.
• Ability to be a team player.
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to learn to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
• Understanding and belief that every Crescent associate is a guest relations ambassador, every working minute of every day.
• Experience working in a restaurant setting highly preferred.
• Flexible availability for evening shift required.

Responsibilities

• Greet and escort guests to tables in the restaurant.
• Maintain a courteous and efficient operation of the dining room to ensure guest satisfaction.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
• Move throughout a crowded room to seat guests.
• Effectively deal with customer complaints and concerns in a friendly and positive manner.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed