Host/Hostess - Lucy's #7 Burger Bar

Geronimo Hospitality Group•Beloit, WI

2d•Onsite

About The Position

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. LUCY'S #7 BURGER BAR Lucy's #7 combines neighborhood traditions with a fun and inviting atmosphere while providing exceptional service. We offer Wisconsin delicacies like cheese curds and craft beer, and one-of-kind burgers for a true taste of the Midwest. In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Host/Hostess, you will serve customers and extend great customer service by providing information to help with seating and to-go orders. You must have a positive personality as you are the first impression that a guest receives about the restaurant.

Requirements

You have a high school diploma or equivalent
You have basic computer skills
You have basic math skills (able to add, subtract, and count change back to customer)
You have legible handwriting
You have strong customer service and oral communication skills
You are 16 years or older
You are able to regularly talk and hear
You are able to stand, walk, bend, kneel, stop, and crouch
You are able to occasionally lift products weighing up to 50 pounds
U.S. Work Authorization (required)

Responsibilities

Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests
Understand the seating arrangements and timing of every table to be sat
Understand server patterns and what they are capable of in order to provide quality customer service
Prepare dining room by setting tables with clean, full condiments and tabletop menus
Use downtime to check with guests, fill waters and overall restaurant needs
Ensure carry-out orders are properly rung in and packaged before guest leaves
Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion