Host/Hostess - Old Chicago and Taproom KCI

KMG Hotels•Kansas City, MO

16h•Onsite

About The Position

Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurant's success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! We strive to create an atmosphere of teamwork, hospitality, and high standards that are enjoyed by guests and employees alike. We believe this culture is created and lived by our employees. Together, we are able to deliver to our guests an exceptional experience where they enjoy Serious Craft Brews and Serious Good Food.

Requirements

Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation.
Demonstrate genuine hospitality during every interaction whether it be over the phone or in person. This may be in providing accurate wait times, directing guests to restrooms, taking reservations, receiving to-go orders or answering questions.
Create positive first impressions that build loyalty to return guests.
Be a team player with a "can-do" attitude to deliver 100% guest satisfaction.

Responsibilities

Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation.
Demonstrate genuine hospitality during every interaction whether it be over the phone or in person. This may be in providing accurate wait times, directing guests to restrooms, taking reservations, receiving to-go orders or answering questions.
Create positive first impressions that build loyalty to return guests.
Be a team player with a "can-do" attitude to deliver 100% guest satisfaction.