Host/Hostess - Samuel Adams (Atlanta Airport)

Concessions International
Onsite

About The Position

Support the operation to deliver Superior Guest Service by performing duties which includes: prompt recognition, greeting and seating of guests and perform various duties as assigned.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and co workers.
  • Ability to understand the English language both written and verbal.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Responsibilities

  • Prompt recognition, greeting and seating of guests with a smile using established service standards.
  • Presents menu in a consistent manner while providing the highest quality of service.
  • Sets tables with appropriate silverware; maintains neat and clean workstation.
  • Answers incoming calls and makes reservations or directs to appropriate persons.
  • Communicates with restaurant personnel to ensure that guests' needs are meets.
  • Refilling beverages, removes service items and condiments per establishment procedures.
  • Follows safe food handling and proper hygiene practices.
  • Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
  • Performs opening and/or closing side works according to established checklists.
  • Performs other duties as assigned.
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