Host/Hostess

Lazy Dog • Downey, CA

12d • Onsite

About The Position

If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture of Caring! Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? Do you want a flexible schedule and a fun, fast-paced environment? Do you want to be part of a company where you have real advancement opportunities?

Requirements

• Enthusiastic, Motivated, Team-Oriented individuals.
• Outgoing personality.
• Track record of going the extra mile.
• Ability to work as a team.
• Ability to operate the computer seating system.
• Clear communication skills.
• Good writing skills.
• Good speaking skills.
• Ability to explain concepts to anyone.
• Ability to prepare thoroughly and strive for perfection.
• Guest-focused.
• Ability to multi-task.
• Ability to be part of a team.
• Happy, trusting, passionate, and determined.
• Ability to empathize with others.

Nice To Haves

• Flexible schedule
• Fun, fast-paced environment
• Real advancement opportunities

Responsibilities

• Greet guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome.
• Notify guests of their wait time, enter their name into the computer seating system, and issue a pager.
• Operate the computer seating system.
• Lead guests to their table, seat them, distribute menus, and offer final words.
• Answer the phone and respond to questions concerning the menu, reservations, and the restaurant.
• Address difficult situations and guest’s complaints through AIM - Apologize, Investigate, and involve Management.
• Communicate clearly, write well, and speak well.
• Explain concepts to anyone.
• Prepare thoroughly and strive for perfection.
• Practice what you preach.
• Be guest-focused and multi-task.
• Be part of a team and create a fun environment.
• Be happy, trusting, passionate, and determined – Never Settle!
• Put yourself in the other person’s shoes.

Benefits

• Flexible scheduling
• Teammate discount
• Supplemental medical, dental, vision
• 401k
• Discounted supplemental benefits
• Eligibility for an Emergency Financial plan
• Discounts to theme parks
• Pet insurance
• Legal and Identity Theft Insurance
• A family that supports YOUR personal and professional growth

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED