Host/ Hostess - Addison by William Bradley

AccorHotel•San Diego, CA

14h•Onsite

About The Position

We invite you to join the world of luxury hospitality at the Addison, as our new Host/Hostess. The Host will greet and assist guests in a positive, polite and professional manner. They will also maintain a proactive approach to solving any guest’s questions or problems. The Host will anticipate guests’ needs and respond appropriately with a sense of urgency.

Requirements

Food Handlers Card required.
High School graduate
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written
Must possess basic math skills and the ability to use a calculator.
Must possess basic computer skills.
Ability to solve problems and make rational decisions.
Knowledge of Restaurant operations, its services, and facilities.
Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Responsibilities

Display a congenial appearance and is well groomed at all times.
Communicate all reservations and guest comments to management and servers.
Welcoming guests to the restaurant.
Coordinating the seating of guests and managing reservations.
Answer all phone calls received at the hostess stand.
Maintain cleanliness and organization of hostess stand and entryway.
Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
Communication of guest profile and expectations is essential to relay forward to servers and management.
Perform general clerical tasks including utilization of Open Table.

Benefits

Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Complimentary Meals
Complimentary on-site parking
Employee travel program with discounts on room rates at Fairmont & Accor properties world-wide.
Employee program with discounts on restaurants, bars and spa services at Fairmont & Accor properties world-wide.
Opportunity to develop your talent and grow within Fairmont Grand Del Mar and over 5,700 properties with Accor.
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Employees are recognized for outstanding performance through appreciation programs, awards, and exclusive travel and lifestyle perks.
Create memorable experiences for guests while making a positive impact through exceptional hospitality and service.
Medical, dental, and vision insurance
Eligible single Full-Time employees can enroll in a $0 premium health plan
Life and disability insurance
Paid Holidays
Vacation and sick leave
401(k) retirement plan with matching program
Employee Assistance Program (EAP)