Host/Hostess
Best Western Downtown Casper•Casper, WY
•Onsite
About The Position
As an Host/Hostess your job duties are welcoming guests, managed reservations and waitlists, coordinated seating assignments, and delivered exceptional customer service while ensuring efficient front-of-house operations in a fast-paced restaurant environment.
Requirements
- Welcoming guests
- Managed reservations and waitlists
- Coordinated seating assignments
- Delivered exceptional customer service
- Ensured efficient front-of-house operations
- Worked in a fast-paced restaurant environment
Responsibilities
- Greeted guests promptly and created a welcoming dining experience.
- Managed waitlists and seating arrangements to maximize restaurant efficiency.
- Answered phone calls, took reservations, and provided accurate wait time estimates.
- Coordinated with servers and management to ensure balanced table assignments.
- Assisted guests with special requests and accommodated seating preferences whenever possible.
- Maintained a clean, organized, and inviting front entrance and host stand.
- Responded professionally to guest questions, concerns, and complaints.
- Monitored dining room flow to improve guest satisfaction and minimize wait times.
- Assisted with takeout orders, menu distribution, and other front-of-house responsibilities.
- Provided excellent customer service while working efficiently in a fast-paced environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
