Wild Eagle Steak & Saloon - Host / Hostess

Geisha Hospitality Group•Broadview Heights, OH

1d•Onsite

About The Position

Greets and seats customers in a fashion that contributes to the smooth, efficient operation and keeps the area around the front entrance and hostess station as clean and orderly as possible.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Knowledge of internet software.
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Customer/client focus
Stress management/composure
Regularly required to stand, walk, use hands, reach with hands and arms, climb or balance, and talk or hear.
Frequently required to stoop, kneel, crouch or crawl.
Occasionally required to sit and taste or smell.
Must frequently lift and/or move up to 40 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Responsibilities

Meets arriving customers as they enter with cordial greeting.
Escorts to assigned areas and solicits rapport in order to accommodate special needs or requests.
Notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
Maintains a highly visible appearance during entire shift by remaining at the hostess stand.
Elicits business off-property by handing out fliers.
Works as coat-check attendant.
Maintains a clean hostess stand by assisting with vacuuming, sweeping, general cleaning, and side work duties.
Checks the proper set-up of tables and seating prior to opening.
Reports in writing any maintenance or housekeeping discrepancies to management immediately.
Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.
Performs other duties as assigned, requested, or deemed necessary by management.