Host & Hostess

American Golf CorporationLos Angeles, CA
8dOnsite

About The Position

The Host / Hostess is the first and last point of contact for guests and plays a vital role in setting the tone for the dining and hospitality experience. This role is responsible for greeting guests warmly, managing reservations and seating flow, supporting service teams during peak periods, and ensuring each guest feels welcomed, valued, and cared for from arrival through departure.

Requirements

  • Prior hospitality or guest service experience preferred, but not required.
  • Friendly, outgoing demeanor with a strong customer-first mindset.
  • Ability to stay calm, organized, and professional in a fast-paced environment.
  • Strong communication and teamwork skills.
  • Basic comfort with reservation systems, tablets, or POS platforms is a plus.
  • Dependable, punctual, and flexible with scheduling needs.

Responsibilities

  • Greet all guests promptly and professionally with warmth and enthusiasm.
  • Manage reservations, waitlists, and seating assignments to ensure smooth service flow.
  • Communicate effectively with servers, bartenders, and managers regarding table availability and guest needs.
  • Escort guests to tables and provide menus when appropriate.
  • Maintain cleanliness and organization at the host stand and entry areas.
  • Assist with resetting tables, organizing seating sections, or supporting service teams during busy periods.
  • Respond to guest inquiries and resolve minor concerns with professionalism, escalating to management when necessary.
  • Uphold American Golf’s service standards, safety protocols, and brand values at all times.
  • Support special events, tournaments, and high-volume service periods as assigned.
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