Experienced Host/Hostess - Seasonal

Hersha Hospitality Management LP • Boston, MA

5d • Onsite

About The Position

Greet and escort guests to restaurant and cocktail tables in accordance with established guest service and sustainability standards in Outlook Kitchen & Bar and Lookout Rooftop Bar. This role has a potential career path to Food Server or Guest Service Agent, and then to Restaurant Supervisor or Front Office Supervisor.

Requirements

• High school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to dining or lounge table and present menu.
• Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of dining room and rooftop. To include but not limited to: Clearing of items from previous guests. Wiping of menus and service areas.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform open table updates as needed for seating of new guests.
• Perform other duties as requested by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED