Host / Hostess - Capella on 9 Rooftop Lounge
McKibbon Hospitality•Asheville, NC
•Onsite
About The Position
The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests. Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements
- One to two years’ experience in a customer service position
- Experience working at a hotel or restaurant establishment (highly desired)
- Experience with maintaining safety requirements (highly desired)
- The knowledge of maintaining guest satisfaction
- The ability to work toward increasing departmental and overall guest satisfaction.
- The ability to ensure all sanitation practices are followed.
- The ability to setup attractive food displays
- The ability to communicate in a friendly manner with guests.
- Food preparation skills
- Practicing safe work habits and using required safety equipment
- The ability to ensure overall guest satisfaction.
Nice To Haves
- Open Table and Toast experience preferred, but not required.
Responsibilities
- Greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
- Assist the servers with side duties to ensure all guest supplies are ready for service.
- Operate the Point-of-Sale system (Toast), processing cash and credit card transactions.
- Clean counters, shelves, furniture, and/or equipment to help maintain the cleanliness of the restaurant for both the front and back of house.
- Clean any spilled items, broken items, and remove trash, when necessary.
- Mop or vacuum floors.
- Perform other various duties as requested by management.
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Pet Insurance
- Short and long-term disability
- Paid time off and holidays
- Tuition assistance
- Competitive Compensation with incentives
- 401K Savings Plan, 50% matching up to 10% of compensation
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development
- Fundraising matching funds program
- Team volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
