Host/Hostess

Luminarias • Monterey Park, CA

6d • $17 - $19 • Onsite

About The Position

At Luminarias, we pride ourselves on offering a unique dining experience that combines delicious cuisine with breathtaking views. As a Server, you will play a crucial role in creating an unforgettable atmosphere for our guests. Your friendly demeanor, attention to detail, and genuine passion for hospitality will contribute to the overall success of our restaurant.
The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.

Requirements

• Excellent communication and interpersonal skills.
• A friendly, outgoing personality with a passion for customer service.
• Ability to multitask and stay calm under pressure in a busy environment.
• Strong organizational skills and attention to detail.
• Must be able to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

• Prior experience as a host/hostess or in a customer-facing role is preferred but not required.

Responsibilities

• Greet guests with a warm and welcoming attitude.
• Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
• Provide accurate wait times and ensure guests are comfortable during their wait.
• Answer phone calls, take reservations, and manage the guest list.
• Maintain a clean and organized front-of-house area, including the host stand and entryway.
• Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
• Handle guest inquiries and concerns with professionalism and a positive attitude.
• Assist with other tasks as needed, including helping with special events.

Benefits

• Paid Sick Time renewed yearly
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals - Free meal for every eight-hour shift
• Employee Assistance Program (EAP) to assist with work life balance
• Paid vacation starting at 1 weeks per year
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
• Numerous opportunities for growth and advancement
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after one year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed