Host/Hostess- Brazos PTK

Pyramid Global Hospitality • College Station, TX

5d • Onsite

About The Position

The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner. They set the tone for the guest’s experiences and are responsible for supporting the entire operation when time allows. This role is part of the Texas A&M Hotel and Conference Center, managed by Pyramid Global Hospitality, which emphasizes 'Howdy Hospitality' and the 'Aggie Path of P.R.I.D.E.' (Positivity, Respect, Integrity, Dedication, Excellence). The company is a leading hospitality management company with a large portfolio and a commitment to associate growth and development.

Requirements

• High school diploma or equivalent.
• One year of restaurant experience.
• Good food and service knowledge.
• Pleasant personality and professional welcoming presentation.
• Excellent communication skills.
• Must be available and expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events.
• Must be available to work part-time: 8-29 hours per week depending on level of business forecasted.
• Days of week/weekend scheduled will vary depending on level of business forecasted.

Nice To Haves

• Must be knowledgeable about other restaurants, shops, and locations on the property and about current/upcoming events.

Responsibilities

• Greet and interact with guests in a friendly and professional manner.
• Seat all guests in a timely and courteous fashion.
• Clear extra settings if not needed.
• Present menu to each guest.
• Answer telephone and take reservations using professional language.
• Volunteer Conference information to guests.
• Keep work area/podium clean and organized.
• Communicate with kitchen and staff to ensure a steady flow of dining guests.
• Maintain a waiting list of guests.
• Know what tables are available, who is covering each section, and how to seat guests alternately in each section.
• As time allows, walk around the restaurant, and check on guests.
• Refill water, push in stools, wipe down high tops, always keeping an eye on the entrance of the hotel.

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service
• Paid time off
• Retirement
• Employee discounts at hundreds of US and international properties

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED