Host/Hostess
Bay Colony Golf Club•Pelican Bay, FL
•Onsite
About The Position
Bay Colony Golf Club is recognized as an Elite Club by the Distinguished Clubs of America, affirming our commitment to world-class service and hospitality. The Host/Hostess is the first point of contact for members and guests, setting the tone for a warm and inviting dining experience. This individual must be gracious, organized, and professional, ensuring a welcoming environment that reflects the Club's exceptional standards. Candidates must maintain open availability. Scheduling will align with operational requirements and may vary based on business demand.
Requirements
- At least 1 year of customer service experience.
- Excellent interpersonal and communication skills.
- Team-oriented with a positive attitude.
- Professional appearance and demeanor required
- Computer Savy & usage of different online platforms
- Tips & Serve Save certifications
Responsibilities
- Oversee reservation systems and maintain waitlists using digital platforms
- Heavy lifting and setup/arrangement of furniture is necessary to support event execution and restaurant reservations
- Direct seating flow to optimize guest comfort and server coverage
- Keep the front entrance and host stand clean, organized, and guest-ready
- Answer calls, assist with takeout orders (if applicable), and manage guest inquiries
- Assist with computer-based tasks such as menu formatting, spreadsheet updates, and email communications
- Print and prepare materials like menus, signage, and promotional flyers
- Support F&B team with event logistics, menu distribution, inventory tagging, or setup as needed
- Relay guest feedback and special requests to management efficiently
- Collaborate with the broader team to ensure smooth day-to-day operations
- When hostess/front-of-house duties are complete, assist with general operations and team support
- Apply F&B acumen to anticipate service needs, communicate menu knowledgeably, and support the guest experience
- Personalize guest experiences by remembering preferences, making thoughtful suggestions, and going the extra mile
- Provide hands-on support to leadership and management teams with miscellaneous projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
