Host-Hostess 2 (PT)

Hershey Entertainment & Resorts Careers•Hershey, PA

7d•Onsite

About The Position

This position is responsible for greeting guests, seating guests, and coordinating reservations within dining room areas of Devon Seafood + Steak. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Requirements

Must be 16 years of age or older
Strong interpersonal and verbal communication skills to interact in a positive manner with co-workers, guests, and the general public.
Able to read, write, and perform addition/subtraction calculations.
Able to see at a distance (20 feet) , at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.
Ability to communicate effectively in a loud environment.

Responsibilities

Open the doors as guests enter the restaurant, when possible.
Greet guests immediately upon entering the restaurant.
Seat guests at tables in a friendly and timely manner.
Complete wait sheets accurately.
Complete table count sheets accurately.
Answer the telephone.
Meet guests' needs by providing pertinent information about the restaurant, menu items, and surrounding area.
Thank guests as they are leaving.
Use specified techniques to satisfy unhappy guests.
Open doors for guests as they exit the restaurant.
Handle to-go orders on an as needed basis.
Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures.
Use a sanitizing solution to wipe down tables, chairs, booths, and table bases to assist servers.
Sweep floor area around table to assist servers as needed.
Reset using designated silverware, napkins, and condiments to assist servers as needed.
Stock all items on the Front Desk Checklist.
Perform other duties as assigned.