Host/Hostess

Exmoor Country Club•Highland Park, IL
•$16 - $18•Onsite

About The Position

The Host/Hostess is responsible for creating a welcoming and positive first impression for all guests. This role manages reservations, coordinates seating, and ensures smooth guest flow while providing friendly, professional service. The Host/Hostess plays a key role in delivering an exceptional dining experience from arrival to departure.

Requirements

  • Excellent customer service and communication skills
  • Friendly, professional, and outgoing demeanor
  • Ability to multitask, strong organizational skills, and attention to detail
  • Ability to remain calm and courteous during busy periods

Nice To Haves

  • Previous hospitality experience

Responsibilities

  • Greet guests promptly and warmly upon arrival
  • Manage reservations and waitlists using reservation systems or manual logs
  • Accurately quote wait times and monitor table turnover
  • Escort guests to tables and present menus
  • Communicate effectively with servers and management regarding table status and guest needs
  • Maintain cleanliness and organization of the host stand and entrance area
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Thank guests as they leave and invite them to return
  • Follow all company policies, health, and safety standards
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