Host/Hostess - Red Circle Inn

Geronimo Hospitality Group•Nashotah, WI

21h•Onsite

About The Position

Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs seeking individuals who believe in pushing boundaries and living by the motto that 'the status quo sucks.' They aim to create destinations, not just pit stops, and value hard work. The Red Circle Inn, established in 1848 and located in Waukesha County, is known for its fine dining experience with steaks and seafood. This role is key in ensuring every guest leaves with a lasting impression and contributes to improving the guest experience.

Requirements

High school diploma or equivalent
Basic computer skills
Basic math skills (able to add, subtract, and count change back to customer)
Legible handwriting
Strong customer service and oral communication skills
16 years or older
Able to regularly talk and hear
Able to stand, walk, bend, kneel, stop, and crouch
Able to occasionally lift products weighing up to 50 pounds
U.S. Work Authorization

Responsibilities

Serve customers and extend great customer service by providing information to help with seating and to-go orders.
Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests.
Understand the seating arrangements and timing of every table to be sat.
Understand server patterns and what they are capable of in order to provide quality customer service.
Prepare dining room by setting tables with clean, full condiments and tabletop menus.
Use downtime to check with guests, fill waters and overall restaurant needs.
Ensure carry-out orders are properly rung in and packaged before guest leaves.
Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion.