Host/Hostess

Leisure Hotels & Resorts•Hastings, MN
•Onsite

About The Position

Join the welcoming team at The Confluence Hotel, located in the charming and historic city of Hastings, Minnesota. We are seeking a friendly and professional Restaurant Host/Hostess to create a warm and inviting atmosphere for our guests, ensuring they have a memorable dining experience. If you enjoy providing excellent customer service and working in a dynamic environment, we encourage you to apply.

Requirements

  • Previous experience in a hospitality or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to remain calm and professional in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Friendly, approachable demeanor with a positive attitude
  • Basic knowledge of reservation systems and POS systems is a plus

Responsibilities

  • Greet guests warmly upon arrival and assist with seating arrangements
  • Manage reservations and waitlists efficiently to optimize table turnover
  • Provide menus and answer questions about the restaurant’s offerings
  • Coordinate with the kitchen and service staff to ensure smooth operations
  • Address guest inquiries and resolve any concerns promptly and courteously
  • Maintain cleanliness and organization of the host/hostess station
  • Support team members to deliver exceptional customer service

Benefits

  • 401(k) with Employer Match
  • Health Insurance
  • Paid Time Off (PTO)
  • Employer-Paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary STD / LTD
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