Onyx Host/Hostess

Four Seasons Hotels and Resorts•Westlake Village, CA

7d•Onsite

About The Position

Join the dedicated team at Onyx, located within Four Seasons Hotel Westlake Village, as a Host/Hostess. Greet guests with warmth and professionalism, ensuring their dining experience begins on a positive note. Collaborate with a dynamic team in an upscale environment, offering unparalleled service and attention to detail.

Requirements

High school education or equivalent experience
Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Requires reading, writing and oral proficiency in the English language.
The ability to have strong communication skills between co-workers and guests.
Successful candidate must possess legal work authorization in the United States.

Responsibilities

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.