Host/Hostess - VIP Club

Ameristar Casino Resort Spa Black Hawk•Black Hawk, CO

1d•Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Position is open until filled

Requirements

High School Diploma and or equivalent.
Able to lift and carry trays fifteen pounds or more.
Must be a team player with a positive attitude.
Must be available and have a willingness to work flexible hours including nights, weekends, and holidays.
Full knowledge and understanding of departmental rules, policies, and procedures.
Problem solver that takes direction well.
Treats customers and team members with courtesy and respect.
Possess excellent Guest Service skills.
Excellent communication skills.
Professional appearance.
Candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

Nice To Haves

Prefer prior casino experience and 6 months of previous food service experience.

Responsibilities

Adhere to guest service requirement listed above.
Responsible for monitoring alcohol consumption of the guest.
Responsible for opening and closing side work.
Requires a working knowledge and ability to apply and follow basic health code requirements.
Interact in a professional manner with both the internal and external guests.
Possess outstanding Guest Service skills.
Maintain uniform and appearance standards.
Team member must follow Ameristar policy and procedures, safety, and sanitation guidelines.
Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players.
Prior to the end of shift they must complete work assignments and clean their assigned areas.
Perform various other tasks as assigned.
Working hours are irregular and will cover days, nights, weekends, and holidays.
Greet guests and introduce self with a smile and a pleasant disposition.
Be familiar with menu, food preparation, and drinks.
Observe and anticipate guests’ needs. Keep tables clear between courses. Refill beverages throughout the meal.
Bus tables after guest leave; wipe off entire table, chairs, and booth seats; reset tables in proper manner, inspecting silverware for cleanliness; check floor area of assigned station keeping it free.

Benefits

Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
Discounted Casino bus tickets
Discounted RTD EcoPass
Hot meal served by the Leadership Team once a month
20% discount for Starbucks, Ara Spa, and all food outlets
100% Colorado Gaming License reimbursement after 90 days of employment
Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
Education reimbursement program and Annual Scholarship Program
Career development opportunities
wellness programs designed to support our team members' financial, physical, and mental well-being
day-one medical coverage
401(k) matching
annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment.