Host/Hostess - Guest Services
About The Position
Star Lanes Polaris is an upscale entertainment venue that offers state-of-the-art lanes, billiards, bar, and a full-service restaurant. Our Core Values: Honesty & Integrity: We say what we mean and stand behind our actions. Mistakes happen - we own them, learn from them, and move forward together. Relentless Innovation & Forward Motion: We honor what built us while continuing to evolve, improve, and push our team, venue, and culture forward. Guardians of the Guest Journey: Every interaction matters. From the first greeting to the final "see you next time," we focus on delivering exceptional hospitality and attention to detail. Star Class: More than a phrase - it's our standard. We strive to be a premier entertainment destination known for excellence in service, culture, and guest experience.
Requirements
- Demonstrate menu knowledge
- Uphold local liquor and food handling laws
Responsibilities
- Provide a memorable guest experience by interacting with the guests and providing prompt and courteous service throughout their visit
- Welcome guests upon their arrival and escort the guests to the table with menus
- Demonstrate menu knowledge and use the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.
- Anticipate guest's needs such as highchairs, additional chairs, etc.
- Partner with team members on ensuring the cleanliness standards are kept up
- Complete side work such as rolling silverware, replenishing condiments, cleaning menus, etc.
- Uphold local liquor and food handling laws
Benefits
- Employee discount
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
