Host/Hostess - Guest Services
Star Lanes Polaris•Columbus, OH
•Onsite
About The Position
Star Lanes Polaris is an upscale entertainment venue that offers state-of-the-art lanes, billiards, bar, and a full-service restaurant. Our Core Values include Honesty & Integrity, Relentless Innovation & Forward Motion, Guardians of the Guest Journey, and Star Class. We strive to be a premier entertainment destination known for excellence in service, culture, and guest experience.
Requirements
- Must be able to uphold local liquor and food handling laws
Nice To Haves
- Menu knowledge
- Ability to make recommendations about menu items, entertainment options, and future parties
Responsibilities
- Provide a memorable guest experience by interacting with the guests and providing prompt and courteous service throughout their visit
- Welcome guests upon their arrival and escort the guests to the table with menus
- Demonstrate menu knowledge and use the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.
- Anticipate guest's needs such as highchairs, additional chairs, etc.
- Partner with team members on ensuring the cleanliness standards are kept up
- Complete side work such as rolling silverware, replenishing condiments, cleaning menus, etc.
- Uphold local liquor and food handling laws
Benefits
- Employee discount
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
