HOST / GUEST SERVICES -OCEAN PRIME TROY

Cameron Mitchell Restaurants•Troy, MI

10h•Onsite

About The Position

OCEAN PRIME is seeking a HOST / GUEST SERVICES to join their team. The company's philosophy is "Great People Delivering Genuine Hospitality," aiming to make "Raving Fans" of associates, guests, purveyors, partners, and communities. The Guest Services role is responsible for creating a positive first impression, making guests feel welcome both on the phone and in person, and managing dining room seating to ensure quality service, guest satisfaction, and maximize sales opportunities. Cameron Mitchell Restaurants prioritizes its associates, offering various benefits and a supportive environment.

Requirements

A genuine approach to hospitality
Individuals who exemplify leadership, kindness, and positivity
“Yes is the Answer!” Mentality
Those who value teamwork, family, and community

Responsibilities

Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
Cooperate with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
Knows emergency procedures in the restaurants
Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.