Host & Food Runner
H2O Bar & Grill dba River Falls•Woonsocket, RI
•Onsite
About The Position
We are seeking a friendly and outgoing person for both hosting and food running, to join our team at our busy restaurant. This position will be responsible for greeting and seating guests, managing reservations, delivering food to tables, preparing takeout orders, and providing excellent customer service to ensure that our guests have a memorable dining experience.
Requirements
- Previous experience as a host or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software, such as Google and OpenTable
- Flexibility to work evenings and weekends as needed
Responsibilities
- Greet guests upon arrival and assist with seating them at their tables
- Manage reservations and waitlists using a computerized system
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up private events
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down tables and sweeping the floor
- Help maintain a clean and organized dining room
- Other duties as assigned
Benefits
- Employee discounts on food
- Opportunities for advancement within the company
- Professional development opportunities
- Positive and supportive work environment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
