Host - FOH

OTG•Arlington, VA

22h•$19•Onsite

About The Position

Join OTG as a Host at DCA and drive a new type of hospitality. OTG has revolutionized the hospitality industry with over 300 in-terminal dining and retail locations across 11 airports, serving millions of travelers each year with its 5,000+ Crewmembers. By joining the team, you will find opportunities to explore, learn, and realize your potential in exciting hospitality environments. The OTG Host at DCA plays a critical role in transforming the airport experience. This role requires strong interpersonal skills, a sunny disposition, and a positive outlook, all while adhering to the OTG Core Steps of Service. The Host must ensure each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves a strong impression.

Requirements

Must know the restaurant’s menu and floor plan
Must be fully conversational in English
Must be mobile and able to stand for extended periods
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Responsibilities

Welcome guests at the entrance of our establishments
Maintain a clean and orderly front door area
Maintain a solid product knowledge
Evenly manage the workload between servers
Aid servers, when necessary while maintaining a watchful eye on the entrance to the restaurant
Communicate guest concerns and complaints to managers immediately
Maintain a clean, neat, well-groomed appearance
Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc.