Host/ess

Four Seasons•Fort Lauderdale, FL
•Onsite

About The Position

The Restaurant Host/ess greets and seats guests while coordinating reservations and responding to inquiries in an efficient, courteous and professional manner. This role is crucial in creating a welcoming atmosphere for guests.

Requirements

  • At least 1 year of high-volume host/ess experience, preferably in a luxury hotel or resort.
  • Excellent personal presentation and interpersonal skills.
  • Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
  • Willing to work in a fast-paced environment.
  • Ability to operate all computer equipment necessary to perform the job.
  • Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
  • Ability to lift, carry, and move up to 10 lbs.
  • US work authorization is required.

Nice To Haves

  • Knowledge of Opera and OpenTable preferred.

Responsibilities

  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
  • Answer telephones to take guest reservations or provide information regarding the restaurant or any other hotel service.
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
  • Inspect and maintain menus to ensure quality, condition and appearance.

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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