Host/ess (Summer Seasonal)

Four Seasons Hotels and Resorts • Whistler, BC

7d • $20 - $22 • Onsite

About The Position

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full-Time Summer Seasonal Host/ess. The Host/ess is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Braidwood Tavern team, reporting into the Food and Beverage Managers.

Requirements

• Previous experience in food and beverage, in a restaurant or hotel.
• Administrative skills are beneficial.
• Working knowledge of open table beneficial.
• Strong command of the English language.
• Excellent commitment to service and teamwork.
• Must have a current Serving it Right certificate.
• Valid work authorization for Canada

Responsibilities

• Open or Close Braidwood Tavern or Sidecut Steakhouse at the designated start time.
• Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
• Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
• Assign seating for guests, considering service standards and understanding server sections and daily assignments.
• Take reservations via online portals and telephone.
• Develop a complete working knowledge of the menus, menu ingredients and restaurant information
• Personally interact with each guest, greeting them promptly and courteously.
• Welcome guests warmly upon arrival and escort them to their table and server.
• Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
• Handle administrative duties during downtime.

Benefits

• Competitive wages
• Affordable staff accommodation located in scenic Whistler
• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
• Complimentary meal provided every shift in our staff cafeteria
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development programs
• Exclusive discount and travel programs with Four Seasons worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed