Host/ess (Part-Time) [Seasonal]

Four Seasons Hotels and Resorts•Los Angeles, CA

1d•Onsite

About The Position

This is a seasonal, part-time position for a Host/ess at the Four Seasons Hotel Los Angeles at Beverly Hills. The role involves greeting and seating guests, managing reservations, answering inquiries, and ensuring customer satisfaction. The Host/ess will also be responsible for setting up the host stand, answering phones according to Four Seasons standards, and maintaining a station chart. Direct guest contact requires good communication skills. The position offers an hourly rate of $30.12 and is scheduled for the summer season (May-September), with approximately 20 hours per week, requiring AM/PM shifts and availability on weekends and holidays.

Requirements

Six to twelve months of restaurant or food & beverage experience
Requires knowledge or the ability to operate computer equipment and the reservations system.
Flexible schedule and the ability to work all shifts, weekends and holidays.

Responsibilities

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
Seat guests promptly at a table, pre-set for the number in the party and according to guest preferences.
Set up host/hostess stand, answer phone calls according to the Four Seasons standards, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant.
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.