Holla Brunch Girl Host(ess)

Evening Entertainment Group L L CScottsdale, AZ
Onsite

About The Position

As a Host(ess) at EEG, you will be responsible for providing our guests with best in class service, product and entertainment. As a Host(ess), you will be the first point of contact for our guests, providing them with a warm welcome and ensuring a smooth dining experience. The Host assists servers in enhancing the guest experience, anticipating any additional needs to help ensure each guest has a wonderful and unique visit at our venues. You will play a vital role in maintaining a positive and productive work environment for our team, while upholding the highest standard of service that defines our brand(s).

Requirements

  • Superior customer service and communication skills.
  • Friendly and professional demeanor.
  • Ability to multitask and deliver exceptional results in a high-paced environment.
  • Candidates must be at least 18 years of age.

Responsibilities

  • Welcome guests as they arrive at the restaurant with a friendly and positive attitude.
  • Manage seating arrangements and wait list to maximize seating capacity and minimize wait times.
  • Maintain an organized entrance area, ensuring it is inviting and presentable for guests.
  • Escort guests to their tables, presenting menus and informing them of daily specials and promotions.
  • Comprehensive knowledge of the restaurant's menu, including ingredients, preparation methods, and allergen information.
  • Communicate effectively with guests and accurately estimate wait times, providing them with updates as needed.
  • Stay updated on current promotions, events, and offerings to provide accurate information to guests.
  • Adhere to uniform standards, and maintain a well-groomed appearance, posture, and hygiene.
  • Ability to communicate effectively with guests, coworkers and Management in both written and verbal form.
  • Must be able to obtain and maintain any licensing or active work cards required.
  • Follow all company and department policies and procedures, practices and guidelines.
  • Flexibility to perform other duties and work shifts as assigned.
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