Host/ess
About The Position
The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/ess is the guest’s first impression of the restaurant. This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Host/ess is also familiar with frequent guests and knows their names and preferences.
Requirements
- Excellent personal presentation and interpersonal skills.
- Fluency in reading, writing, and spoken English is required.
- Continuous standing for up to 8 hours a day.
- Confident outgoing personality.
- Can-do approach to any request.
- Ability to remain calm under pressure is essential.
- Flexible schedule with the ability to work all shifts, weekends and holidays.
Responsibilities
- Greets guests promptly, courteously, graciously with eye contact, and a smile.
- Utilizes Open Table to take reservations.
- Reviews the daily reservation book.
- Seats guests without reservations.
- Has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day.
- Is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.
- Is familiar with frequent guests and knows their names and preferences.
Benefits
- Lucrative salary
- Excellent benefits package
- Medical
- Dental
- Vision
- 401K with employer matching
- Time off plans starting at day of hire
- An opportunity to be a part of a cohesive team in an inclusive work environment
- Complimentary and discounted hotel stays around the world
- Wellbeing and mental health initiatives and focused company
- Embracement and promotion of diversity in our workplace
- Complimentary employee meals and beverages
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
