Host-ess and Cashier - Buffet

Four Winds Casinos Career Site • South Bend, IN

4d • Onsite

About The Position

Responsible for providing the guests with a delightful dining experience from the initial reception until the final good-bye, providing our high standards of guest services. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to perform basic math skills: addition, subtraction, division and multiplication.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.
• Must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• High school diploma or G.E.D. preferred.
• This position requires a Level 4 Gaming License.

Responsibilities

• Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table.
• Advises guests of waiting time (during reservation periods).
• Responsible for assisting and facilitating the restaurant seating and reservation system.
• Buffet environment: takes guest beverage order and informs guests of various food outlet offerings available in the buffet.
• Ala carte environment: seats guest and presents menus.
• Receives payment from casino guests in a prompt and courteous manner.
• Adheres to established cash control policies and procedures.
• Answers any guest questions and refers them, if necessary, to appropriate management personnel.
• Helps maintain podium by stocking supplies and cleaning as needed.
• Answers telephones and guest questions.
• Assists with special requests when applicable.
• Answers questions concerning food offerings, hours of operation, and pricing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED