Host/Coordinator - Potomac

Founding Farmers•Potomac, MD

3d•Onsite

About The Position

Founding Farmers is currently looking for a Host/Coordinator. The successful candidate will be responsible for providing attentive service from the moment a customer enters the restaurant. Hosts lead guests to their tables, manage reservations within Open Table and communicate with front of house staff when they have a new party in their section. Hosts may also support the service team in clearing tables, rolling silverware, pre-setting tables, wiping down menus and ensuring the restrooms are clean for the guests.

Requirements

Full-service restaurant experience is helpful, but not required
Must be 18 years old due to service of alcohol
Ability to create a hospitable environment for both guests and staff
Excellent communication and interpersonal skills
Dedicated to learning our menu and operations
Ability to stand for extended periods of time and lift up to 50 pounds, as needed
Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Responsibilities

Manage restaurant reservations and wait lists to accurately set guest expectations
Manage and monitor the restaurants reservation system using Open Table
Answer the restaurant phone and provide friendly service for all guest and call center inquiries
Greet and seat guests at their table providing exceptional hospitality
Assist guests in making reservations
Respond to guest requests and inquiries in a timely and friendly manner
Assist with parking validation
Provide directions and recommendations if guests inquire
Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
Set up dining areas to prepare for large parties and brunch buffet
Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
Are punctual and able to observe regular and consistent attendance
Contribute to a positive team environment
Other important tasks, as assigned, that keep all our guest operations humming

Benefits

Competitive pay
Health insurance plans available for as low as $130 per month after 90 days of employment
Dental and vision plans
Paid time off
Discounted shift meal and generous dining discount
Paid pregnancy and parental leave
Voluntary benefits: short-term disability and accident insurance
Free access to company massage therapist
Discounted gym & yoga membership
Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
Training and career growth opportunities
Free Employee Assistance Program with resources for legal, financial, and life needs