Host/Cashier - El Jefe
About The Position
The Host/Cashier welcomes and seats restaurant guests and receives and records payment of guest checks. The role supports the restaurant’s guest service and payment operations, including managing cash and receipts, maintaining supplies and menus, preparing reports, answering telephone calls, and using a computerized cash register. The position also records and pays out tips to wait staff when tips are charged to credit cards or guest rooms. The role requires friendly, courteous guest service, accurate communication about seating and wait times, and familiarity with the hotel and casino to provide directions. The Host/Cashier assists with identifying casino comps, hotel guests, and VIP guests for seating, and communicates with the comp authorizer about comp charges. The position involves handling money and working in a restaurant environment that may be noisy and may expose employees to guests using tobacco products.
Requirements
- High school graduate or equivalent preferred.
- Previous experience as a cashier and/or host preferred.
- Previous experience with accounting or substantial math preferred.
- Literacy and fluency in English.
- Above-average communication and guest service skills.
- Accuracy in handling money.
- Legible handwriting.
- Ability to uphold and demonstrate the highest level of integrity and recognize standards required in a regulated business.
- Act as a role model to other team members and represent Caesars Entertainment positively.
- Adhere to regulatory, company, and department policies and procedures.
- Finger dexterity to use a computerized cash register.
- Ability to perform repetitive motions.
- Ability to grasp, hold, reach, bend, squat, push and pull, occasionally use a step stool, and demonstrate hand-eye coordination.
- Ability to walk and stand constantly during the shift.
- Mobility to move quickly and easily throughout restaurant and kitchen areas.
- Ability to hear and see.
- Ability to work in a noisy environment; may be exposed to guests who use tobacco products.
Nice To Haves
- High school graduation or equivalent.
- Previous experience as a cashier and/or host.
- Previous experience with accounting or heavy math.
Responsibilities
- Greet restaurant guests in a friendly and courteous manner.
- Arrange prompt seating in order of arrival or according to available seating accommodations.
- Quote accurate waiting times and seat guests when tables become available.
- Assist in identifying casino comps, hotel guests, and VIP guests for seating; communicate with the comp authorizer regarding comp charges.
- Maintain the cleanliness of menus.
- Learn the hotel and casino layout to provide accurate directions to guests.
- Accept responsibility for the cash register bankroll, cash received, charge-card receipts, and complimentary receipts.
- Maintain supplies needed to perform duties properly.
- Prepare multiple reports.
- Respond to telephone calls.
- Use a computerized cash register.
- Record and pay out tips to wait staff when tips are charged to credit cards or guest rooms.
Benefits
- Professional advancement opportunities.
- Personal recognition, accolades, and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
