Host/Cashier

Bob Evans Restaurants•Coraopolis, PA

2d•Onsite

About The Position

We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.

Requirements

0-2 years related experience
Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
Relies on experience and judgment to plan and accomplish goals
Excellent guest service skills and experience
Ability to identify and resolve issues as they arise
Detailed oriented with the ability to multi-task
Ability to prioritize, good organizational skills
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
Computer skills (POS system)
Stand for entire shift and walk for long periods of time without rest or sitting down
Push, lift, carry and transfer up to 50 pounds
Reach with hands
Use hands to finger, handle, or feel objects, tools, or controls
Bend and stoop
Verbally communicate with others
Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area

Responsibilities

Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
Monitors guests’ needs and the flow of the restaurant and seats guests accordingly
Delivers the appropriate number of menus, kid packs if needed when seating guests
Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
Practices safe food and beverage handling
Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
Shows guests you care and ask them about their dining experience
Effectively handles guest complaints and involves manager at appropriate time
Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
Clears, sanitizes, and sets tables as needed
Manage guests wait times by working with managers to quote accurate wait times
May be asked to assist in other job categories as well
All other duties as assigned