Host/Busser

Tacoma Country & Golf Club•Lakewood, WA

About The Position

Tacoma Country & Golf Club is a member-only club with a full-service restaurant and banquet facilities. The Host/Busser position combines front-of-house hosting and table-service support. The host creates a welcoming first and last impression for members and guests, keeps seating orderly and timely, and assists with reservations, phone calls, and to-go orders. The busser prepares dining areas, supports guests during their meal, and clears and resets tables to maintain a clean, tidy environment. This is a part-time, hourly, non-exempt position. The role requires flexibility to work varied shifts, including weekends and holidays, and involves continuous standing and walking, frequent lifting and carrying, repeated bending and reaching, balancing trays, and frequent use of hands and arms. No restaurant experience is required.

Requirements

  • No restaurant experience required.
  • Possess an outgoing, friendly, professional personality.
  • Ability to multitask and remain calm and professional.
  • Highly energetic, self-starting, hands-on approach to hospitality and service, with the ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Excellent communication skills at all levels; ability to speak, read, write, and understand the primary language(s) used in the workplace.
  • Required: Pierce County-issued Food Handlers Permit or ServSafe certification.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Ability to stand and walk continuously on hard floors for full shifts lasting 3–10+ hours.
  • Frequently lift and move items weighing 25–50 pounds, with occasional heavy lifting up to 60 pounds.
  • Ability to bend, stoop, crouch, kneel, and reach constantly.
  • Ability to carry and balance heavy food or beverage trays above shoulder level or at waist height.
  • Frequent use of hands and arms.

Responsibilities

  • Greet members and guests upon arrival and thank them upon departure.
  • Seat members and guests in an orderly and timely manner and present current menus.
  • Answer phones, transfer calls as needed, and take messages.
  • Take to-go orders, enter them into the POS, and help box and deliver orders to members.
  • Assist members with booking reservations.
  • Clean menus as needed.
  • Assist servers and bussers with polishing glassware and silverware and other tasks as needed.
  • Prepare dining areas before guests are seated and place tableware and condiments on tables.
  • Serve water and bread upon arrival and refill water during members’ visits.
  • Remove dirty dishes, utensils, and glassware and replenish items as necessary.
  • Clean and reset tables after guests depart.
  • Perform other tasks as assigned by the Food & Beverage Manager or other managerial employees.

Benefits

  • Paid time off, accruing at one hour per 40 hours worked and increasing with years of service.
  • Medical, dental, and vision insurance, with dependent coverage available.
  • Flexible Spending Account.
  • 401(k) plan and 401(k) match.
  • Life insurance.
  • Holiday bonus program.
  • Paid holidays.
  • Employee meals.
  • Partial tuition reimbursement for continued education.
  • Golf and pool privileges per the employee handbook.
  • Hourly wage of $17.13 plus service charge allocation.
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