Host / Back Server - Sushi Roku

Innovative Dining Group•Pasadena, CA

1d•Onsite

About The Position

Sushi Roku is hiring a Host / Back Server to join the team! Sushi Roku is revolutionizing the Japanese dining experience. As part of the renowned Innovative Dining Group, which includes hot spots like BOA Steakhouse and Katana, Sushi Roku blends inventive sushi creations, bold fusion dishes, a lively atmosphere, and an expertly crafted cocktail menu. We’ve quickly become the go-to destination for food lovers, trendsetters, and tastemakers from LA, Orange County, Las Vegas, Austin, and beyond. If you're passionate about hospitality and want to be part of a high-energy team in one of Southern California’s most sought-after dining spots, we want you on board!

Requirements

2 years of previous and relevant experience in a high-end, high-volume restaurant.
Ability to multi-task and work efficiently under pressure
Strong communication skills, both with guests and teammates
A positive, upbeat attitude with a strong work ethic
Flexible availability to work days, nights, weekends
A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
Must be 18 years or older

Responsibilities

Warmly and graciously greet all guests upon arrival and explain our restaurant concept
Seat parties based on guest preferences and balance customer flow in server sections
Upon seating, offer guests a menu and inform them of their server’s name
Provide guests with estimated waiting time and always maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
Accommodate special seating requests for guests whenever possible
Maintain the cleanliness and organization of the host stand
Inspect table for proper presentation and completeness
Clean menus of food and stains
Create a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality
Knowledgeable about our restaurant’s food offerings and beverage program
Deliver food to guests, explaining each dish, the accompanied condiments and how they should be used
Remove used tableware between courses and provide tableware for next course
Between seatings, promptly clean, reset and arrange tabletops, chairs and booths and clean floor as required
Respond appropriately to guest requests and promptly communicate all requests to server
Communicate with servers and hosts to ensure efficient seating and table utilization
Inspect assigned restroom every 30 minutes and clean as needed
Perform station opening/closing and side work duties for each shift