One Pacific Place: Hospitality Team Member: Part Time

Meddys•Omaha, NE

About The Position

Meddys is hiring a part-time Hospitality Team Member at One Pacific Place. Team members work together to provide exceptional guest service in a fast-paced restaurant serving Mediterranean-inspired food. The role includes handling food and beverages safely, delivering orders and table service, keeping dining and service areas clean, processing payments accurately, and helping coworkers meet the needs of each shift. Team members are expected to uphold Meddys’ standards for food quality, hospitality, accountability, and guest experience. The position may also involve bartending, in which case alcohol must be served in accordance with Alcoholic Beverage Control Guidelines. Meddys describes opportunities to advance into leadership roles, including Shift Lead, Assistant Manager, and General Manager, as well as potential corporate-level opportunities as the company expands.

Requirements

Consistently work at least 12 hours per week.
Be available to work weekends.
Have reliable transportation and be able to travel to every store location in the region if necessary.
Maintain a clean and professional appearance.
Safely lift up to 50 pounds and move quickly in a fast-paced environment.
Consistently access online scheduling software and communicate with store managers.

Nice To Haves

Knowledge of food safety laws.
At least one year of customer service experience.
Experience with the Aloha POS system.

Responsibilities

Handle food and beverages safely to help prevent foodborne illnesses.
Use in-house standards intended to improve customer satisfaction and team efficiency.
Deliver guest orders, bus tables, provide drink refills, and provide table service.
Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
Deliver complimentary pita bread to dine-in guests and explain it when necessary.
Ensure food meets brand standards for taste, temperature, appearance, and portion size.
Complete guest orders promptly, prioritize tasks, and double-check orders for accuracy.
Provide customer service at the ordering counter and identify guest needs.
Welcome guests and say farewell to departing guests.
Promote and demonstrate a culture of excellence, growth, and candor.
Make exceptions for guests when needed and hold yourself and coworkers accountable with integrity and empathy.
Process cash and credit sales responsibly and accurately.
Remain aware of surroundings and help keep coworkers safe from unnecessary risk.
Keep managers informed of important information.
Fulfill assigned shift duties and assist coworkers when workloads are uneven.
If bartending, serve alcohol in accordance with Alcoholic Beverage Control Guidelines.