Restaurant Cashiers, Bussers, Food Runners

Urban PlatesAliso Viejo, CA
Onsite

About The Position

Urban Plates is seeking a Hospitality Team Member to join their team. This role is responsible for delivering superior guest service, processing transactions, maintaining cleanliness and sanitation of the dining areas, and suggestive selling beverages and pastries. The team member will also act as a guide to guests navigating the service line and dining areas. Urban Plates offers a rewarding career path with outstanding benefits, professional training, and leadership development programs. Team members receive a guaranteed hourly base rate plus tips, with opportunities for additional compensation through a recognition program. The company provides industry-leading, company-paid training programs. This is a career opportunity with a nationally recognized premium fast-casual/fast-fine regional restaurant chain known for making wholesome, clean food accessible. The role involves building connections with the community, working in a beautifully designed environment, and offers full-time or part-time schedules designed for work-life harmony. Urban Plates started in 2011 with a mission to provide craveable food cooked from scratch with quality, sustainable, and ethically sourced ingredients at an honest value. The company has 22 locations throughout California and emphasizes a culture that cares, rewarding hard work and outstanding achievement.

Requirements

  • Ability to deliver superior guest service
  • Ability to process transactions accurately
  • Ability to maintain cleanliness and sanitation standards
  • Ability to suggestive sell
  • Ability to guide guests

Nice To Haves

  • Experience in a similar role
  • Passion for food and hospitality

Responsibilities

  • Delivering superior guest service
  • Processing transactions for payment
  • Maintaining the cleanliness and sanitation of the front-of-the-house guest dining area, patios, and restrooms
  • Suggestive selling beverages and pastries
  • Acting as a guide to Guests as they navigate through the service line and dining areas

Benefits

  • New Urban Plates Health & Wellness Plan for all Team Members for $12 per month offering healthcare and wellness services
  • Counseling Services
  • Teladoc Services
  • Dental Discounts
  • Hearing Care
  • Fitness Membership
  • Contact Lenses
  • Diabetic Supplies
  • Earn tips for every hour worked
  • Ability to earn additional compensation from Team Member recognition program
  • Paid position training
  • Cross training available
  • Flexible scheduling
  • 75% off meals
  • Paid sick time
  • Health/ Medical (HMO and PPO options)
  • Dental Insurance
  • Vision Insurance
  • Life & AD&D
  • Supplemental Life & AD&D
  • Basic long-term disability
  • Employee assistance program
  • Accident and hospital indemnity insurance
  • Flexible spending account
  • Pet insurance
  • 401k (for those who qualify)
  • Access to UPLift Emergency Grant Program
  • Opportunities for advancement
  • Career Development Programs
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