Hospitality Staff – Civic Center

City of Farmington•Farmington, NM

17d•Onsite

About The Position

The City of Farmington is seeking to fill 5 temporary, part-time Hospitality Staff positions at the Civic Center. These roles involve working at various locations including the Farmington Civic Center, Sandstone Amphitheater, and Totah Theatre. The position requires excellent customer service skills and the ability to maintain positive working relationships with colleagues and the public. Responsibilities include front-line duties, facility cleanliness, handling transactions, assisting patrons, and supporting food service operations.

Requirements

Ability to count money and make change.
Ability to lift, push or pull 50 pounds for the purpose of carrying programs and cleaning.
Ability to work courteously with the public and with co-workers.
Ability to learn proper cleanup procedures in response to bio-hazardous materials in conjunction with blood borne pathogens.
Ability to learn to use basic cleaning materials.
Willingness and ability to understand and implement provided training.
Subject to the City's Drug and Alcohol Free Workplace Program (preemployment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing).

Nice To Haves

Training in Basic First Aid, CPR, and proper response to bio-hazardous spills as mandated by OSHA regulations, preferred but not required.
Experience handling money and operating a cash register, preferred but not required.

Responsibilities

Using excellent customer service skills, establishes and maintains effective working relationships with other employees (including children), officials, and all members of the general public.
Works as front-line person at Sandstone Amphitheater, The Farmington Civic Center, or The Totah Theatre.
Performs such house front duties as ensuring that portions of the theater are ready to open, and that theater aisles are ready for public access.
Maintains cleanliness of facility at Sandstone Amphitheater, including the dining plaza, amphitheater seating area, and rest rooms.
Performs cleanup duties as may be required during the operation of the amphitheater, including proper cleanup of bio-hazardous materials during the outdoor summer production.
Responsible for ticket, food and gift shop, must be able to count change in the performance of these duties.
Assists the public by distributing playbills, answering questions, providing for any special needs of disabled persons in seating, food service, or any other public use of the facility.
Assists the public in case of illness.
Receives complaints which may come from the public at the work locations. Channels complaints to other City employees as necessary.
Performs setup, preparation, serving and cleaning duties for concession sales before curtain and during intermissions.
Assists the Food Service Manager in presenting food for service of up to 600 patrons in a limited time, at the Wilderness Park Amphitheater, Civic Center and Totah Theatre.
Works out of doors and indoors in all types of weather conditions.
Extensive walking, and occasional running, throughout the rugged terrain of the six-acre Sandstone complex, the Civic Center and Totah Theatre will be required.
Directs traffic to appropriate parking spaces.
Attendance at work is an essential function of this position.