Hospitality Specialist

Civil Design, Inc.•Effingham, IL

10d•$20 - $24•Onsite

About The Position

Civil Design, Inc. (CDI) is a multi-disciplined civil engineering firm offering civil site, structural, land surveying, and GIS services. Since its founding in 1996, our team has grown to over 150 team members with six locations. We operate in three states serving our six service lines - Infrastructure + Analytics, Site, Structures, Survey, Transportation, and Water Resources. We have office locations in Missouri – St. Louis and Jefferson City, Illinois - Collinsville and Effingham and Kentucky – Louisville and Prestonsburg. We are looking for a Hospitality Specialist to support our CDI mission in Building Stronger Communities. By supporting the daily needs of the CDI team, you will be supporting our mission and developing a better tomorrow. Be a part of the CDI Mission: The ideal candidate brings both task orientated and people mindset - committed to collaboration and making a meaningful difference. CDI values people-first culture and encourages flexible scheduling to help each team member reach their ideal work-life balance. About the Role: Schedule: Part-Time; 20 hours per week. CDI will work together to establish a consistent schedule that aligns with the selected candidate’s availability and needs of the team. Hospitality specialists are primarily tasked with welcoming visitors and creating a warm and friendly atmosphere to make both guests and our team comfortable. This position will report to the People Success lead and be part of a team of hospitality specialists across our other offices. Based in the Effingham office, this position will work with many of the service leaders and support a variety of areas within the company including operations, office management, and facilities. This role plays a key role in front desk operations, office space logistics, event planning and other special projects as assigned.

Requirements

High school diploma
Friendly, helpful, and customer service-oriented attitude
Detail oriented, with strong organizational and time management skills
Strong ability to problem solve and solution focused mindset
Corresponds effectively and professionally in both oral and written communication
Ability to work core hours when the office is open for clients and the CDI team
Proficient in Microsoft Word, Excel, Outlook, and Teams
Prolonged periods of sitting or standing; frequent bending, twisting and reaching; must be able to occasionally lift 10-30 lbs.

Responsibilities

Answers phones, communicates via email, and interacts professionally with clients, customers, and team members each day
Demonstrates problem-solving abilities and handles issues professionally and efficiently
Distribute organization-wide communication to team members and prepares new hire materials
Maintains a welcoming, clean work area that is organized and free of clutter
Prioritizes safety and security when managing the front desk operations
Ensure the highest level of confidentiality and professionalism in all interactions, handling sensitive information with discretion and integrity
Handles purchasing gift cards as necessary
Partners with People Success team on new team member workstation set up
Organizes and supports travel reservations (e.g. hotels, cars, and conferences) requested by team members
Supports President and People Success Lead with administrative tasks and special projects as needed
Collaborates with vendors to ensure all requests are handled promptly (such as virtual technology services, copiers/printers, plant company, other office supplies, etc.)
Responsible for daily mail or courier needs
Maintains a clean office environment between third-party cleanings
Helps with furniture tracking and order purchasing as needed
Manages office map and seating availability for office location
Orders and stocks office and safety supplies, office snacks and drinks to ensure the office maintains CDI hospitality standards
Prepare meeting rooms for interviews, internal meetings, CDI events, or external meetings
Helps with office decorating as needed to create an inviting space for team members and guests
Helps set up and coordinate internal company-wide meetings
Assists with coordinating office events in partnership with internal committees, People Success team, Hospitality team or President
Other duties as assigned or tasked for special events – during these events hours may be flexed