Hospitality Specialist - 1

Calif Chicken Cafe • Los Angeles, CA

2d • Onsite

About The Position

Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan. This role involves maintaining a positive and friendly work environment, delivering exceptional hospitality, taking guest orders, handling payments, assisting guests in the Drive-Up Service, greeting guests, and maintaining a clean, sanitized, and stocked restaurant. The specialist will also communicate any issues regarding food quality, equipment, or the work environment and adhere to all company policies and procedures.

Requirements

• Must be 18 years of age or older
• Must attend and pass California Chicken Café Road to Success class within first month of hire
• Speak, read, and write English fluently
• Passion for food and hospitality
• Friendly, upbeat, and cooperative
• Must pass Food Handler course and test in compliance with CA state law requirements
• Must be authorized to work in the United States
• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week
• Exposure to cleaning chemicals, noise, steam, and smoke.
• Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

Nice To Haves

• 1+ years of previous restaurant experience preferred

Responsibilities

• Maintain a positive and friendly work environment while adhering and applying the company’s core values
• Deliver exceptional hospitality to our guests
• Take guest orders and handle payments using the POS system
• Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
• Greet guests with moments of humanity upon arrival
• Maintain a clean, sanitized, and properly stocked restaurant
• Strong communication regarding any issues with food quality, equipment, and work environment
• Read and adhere to all company policies and procedures
• Other duties as assigned

Benefits

• Free meal during the working shift
• 50% discount on takeout and catering
• Competitive wages - Earn more when you learn more
• Wage structure includes incremental pay increases at key employment milestones
• Leadership opportunities – We value promoting from within the team
• Flexible schedule
• Referral program
• Medical, Dental and Vision Insurance available for eligible employees
• 401k with company match for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed