Hospitality Specialist

K2 Services•Palo Alto, CA

5d•$20 - $25•Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to Opensity as a Hospitality Specialist where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a professional environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Requirements

High School Diploma or GED
Minimum of 1-year work experience, client service-oriented preferred
Good customer service skills, including tact in handling client concerns
Good verbal and written communication skills
Attention to detail and ability to multitask in a fast-paced environment
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
Working knowledge of Microsoft, Outlook, Word, and Excel

Responsibilities

Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect a polished and service-oriented approach.
Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments.
Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies.
Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff.
Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned. Provide flexibility in handling evolving and simultaneous priorities.
Utilize various software systems, scheduling tools, (I.e., room booking systems) to manage tasks efficiently.
Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions.