Hospitality Specialist, Workplace Experience (Conference Services)

IST Management Services

5d•$24 - $27•Onsite

About The Position

Hospitality Specialist, Workplace Experience (Conference Services) IST Management is seeking hospitality-focused professionals to support the workplace experience within a premier law firm in Washington, DC. These roles are responsible for delivering a high-touch, detail-oriented experience across conference room services, catering coordination, and daily workplace support. The ideal candidate brings a strong work ethic, attention to detail, and a hospitality-driven mindset. This position plays a critical role in ensuring conference rooms, meetings, and client-facing spaces are executed flawlessly and consistently throughout the day. This is a hands-on role focused on execution, where quality, responsiveness, and professionalism are essential. Compensation: $24.00 – $27.00 per hour (based on experience)Schedule: Monday – Friday, standard business hours (flexibility required based on meeting schedules)Location: Washington, DC (on-site) IST Management Services is a national facilities management company providing office services, mail and print management, records management, and workplace experience solutions to clients across a wide range of industries. Learn more at: https://www.istmanagement.com Benefits (Full-Time): Medical, Dental, Vision, 401(k), Paid Time Off, and additional voluntary benefits

Requirements

1–3 years of experience in hospitality, conference services, events, or similar roles
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Positive, service-driven attitude with a willingness to take initiative
Ability to follow direction while maintaining a high standard of execution

Nice To Haves

Experience in a corporate or professional services environment preferred

Responsibilities

Set up and break down conference rooms to meet meeting and event requirements
Ensure all conference spaces are clean, organized, and presentation-ready at all times
Coordinate and support catering deliveries, setup, and cleanup
Monitor meeting schedules and proactively prepare rooms based on daily activity
Maintain a high level of attention to detail across all meeting and guest-facing spaces
Respond quickly to last-minute requests and changes in meeting requirements
Deliver a consistent, high-touch hospitality experience throughout the workday
Support overall workplace experience through hands-on service delivery
Communicate effectively with the Site Manager and team to ensure seamless operations
Maintain inventory of conference supplies, pantry items, and hospitality materials
Assist with general workplace support tasks as needed
Uphold professionalism and a positive attitude in all interactions
Work collaboratively to ensure coverage and service consistency
Take ownership of assigned areas and responsibilities