Hospitality Lead
About The Position
Serenity is seeking compassionate, influential leaders to join their team as Hospitality Leads. No prior industry experience is required, as the company will provide all necessary training. The ideal candidate will have a strong people-focused approach, a drive to make a difference, and the ability to inspire others, build trust, and create a positive impact. As a Hospitality Lead, you will connect deeply with individuals, guide them through their options, address concerns, and help them take the next steps in their journey, while also supporting your team as needed. This role offers significant opportunities for career growth within a forward-thinking company.
Requirements
- High School Diploma or GED
- Strong customer service mindset
- Excellent verbal and written communication skills, and basic math skills
- Minimum of 3 years of full-time experience preferably in leadership
- Experience in roles like: orthopedic, dental or vision offices, caregiver for children with disabilities (e.g., autism, muscular dystrophy), professional tutoring, personal coaching, or high-end restaurant service
Responsibilities
- Build strong, compassionate relationships with individuals
- Educate and answer questions about our life-changing offerings
- Help individuals feel comfortable and supported as they begin their journey
- Be adaptable and step in for other roles when necessary
Benefits
- 90% coverage for medical, dental, and vision
- 401(k)
- 10 PTO days (15 after your first year)
- 10 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
