Hospitality Industry Consultant (Contract)

The Wilkinson FirmCharleston, SC
Remote

About The Position

The Wilkinson Firm is seeking senior hospitality voices to join their team as a Hospitality Industry Consultant. This is a working relationship, not a traditional job, focused on rebuilding 'captain culture' in the premium hospitality sector. The firm aims to establish a service-grade company with consistent operating standards, trained captain-led teams, and documented high show rates. The consultant will provide market insights, calibrate brand standards, train captain teams, leverage their network to open doors for new clients, and co-author industry content. This role is for experienced hospitality professionals who are passionate about shaping the future of service operators and believe in the firm's mission.

Requirements

  • Extensive career in hospitality, including experience in banquet management, F&B leadership, hotel general management, convention center operations, or premium catering.
  • Proven ability to build service standards that hold up under pressure.
  • Experience running large teams during high-volume events.
  • Understanding the difference between brand standard and field reality.
  • Desire to shape the next generation of service operators.
  • Willingness to be part of a firm that takes the work seriously.

Nice To Haves

  • Existing role, board seats, and consulting work.
  • Non-exclusive relationship.
  • Existing network of senior hospitality leaders.

Responsibilities

  • Participate in quarterly conversations with leadership about market insights.
  • Calibrate brand standards to hotels, venues, and operators in your region.
  • Train captain teams in your area using the firm's curriculum, bringing field credibility.
  • Open doors to senior hospitality leaders within your network.
  • Co-author or co-present industry content.

Benefits

  • Participate in the upside when introductions become TWF accounts.
  • Keep existing role, board seats, and consulting work.
  • Seat at the table as the firm grows.
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